SUSTAINABILITY Emergency preparedness
A comprehensive Crisis Management Guideline at the Group level outlines all pertinent responsibilities, encompassing roles such as profiles, pre-incident obligations, tasks during an incident, and post-incident duties. These roles include Team Leaders, Team Coordinators, individuals from Finance, Legal, Human Resources, Sustainable Development (including Community Relations), Protection Services, Risk, ICT, and the Team Administrator. The guideline also specifies crisis management facilities. Additionally, each region upholds its own Crisis Management Guideline tailored to local conditions, subject to regular reviews.
Periodic drills are conducted to assess the system's functionality. Some of these drills undergo external assurance to ensure adherence to required standards and to enhance future performance. Quarterly updates are provided to the SH&SD Committee.